Our policies
How we check codes
What "Checked by our team" means, what it does not, and how reader reports work.
Every code on The Code Planet carries one of two labels. Both are honest, and they mean different things. This page explains exactly what each one tells you, so you know how much to rely on a code before you copy it.
Checked by our team, with a date
A person on our team tried the code at the store’s own checkout on that date and saw the discount apply to the order total. The date is the day of that check, and it is only ever set by hand.
Not checked by our team yet
We list the code as the store or its partners supplied it, but nobody on our team has tried it yet. Many of these codes work perfectly well. We simply will not claim a check that did not happen.
Right now, 25 of our 480 stores have a code our team has checked. The number only grows when a real check happens.
What a check tells you, and what it does not
A check tells you the code worked on the day we tried it. It is not a promise about today. Stores can end a code early, change what it covers, or limit it without notice. That is why every checked code shows its date: the older the date, the more worth it is to glance at what other readers said.
A code can also work for one order and not for another. The usual reasons are:
- The order does not reach a minimum spend.
- Some items, such as sale items or gift cards, are excluded.
- The code is limited to new customers, one use per customer, or certain countries.
- Another discount is already applied and the store does not allow two at once.
Where we know a code’s minimum order or terms, we show them under the code.
What other shoppers told us
Under every code we ask one question: did it work for you? The question only unlocks after you show the code or visit the store, because an answer from someone who has not tried the code tells nobody anything.
The count you see, such as “7 of 9 readers said it worked”, is the real number of answers we received. We never add answers of our own, and we keep reader answers separate from our team’s checks, so one can never be passed off as the other. To keep the count fair, each browser can answer once a day for each code.
If no one has answered yet, the page says so. It does not show a zero, a star rating or a made up percentage in its place.
When a code stops working
Tell us. Report a code that did not work, and include the store and, if you can, the message the checkout showed. We look into every report. When a code has ended, we mark it expired and take it off the page, and when a store gives us a new one, we add it.
Where our codes come from
Codes are supplied by the stores themselves and by their partners. A store can end a code at any time, which is why we date our checks and why your reports matter so much. We never make up a code, and we never list one we believe has ended.