The Code Planet
Contact us
Report a code that did not work, point out a mistake, or ask us anything.
When we reply
We reply to every message within two working days.
Not about an order
We are not the store. For orders, deliveries and refunds, contact the store directly.
Found a code that did not work, spotted a mistake, or want to ask us something? Write to us below. Every message is read by a person.
Before you write
A code did not work?
Check the code’s minimum order and terms first, and whether another discount is already applied. If it still fails, choose “A code that did not work” and tell us the store and the message the checkout showed.
A question about an order?
We are not the store, so we cannot see or change your order, delivery, refund or return. Please contact the store directly.
A mistake on a page?
Tell us the page and what is wrong. We correct mistakes and update the page’s date. See our editorial policy.
A privacy request?
Choose “A privacy request”. Our privacy policy explains what we hold and your rights.